Kenneth Blanchard’s “The One Minute Manager” is a short book that should have either been much shorter or much longer. The longer version would have been supported with research and case studies to back up Blanchard’s claims that the techniques are effective. For readers who don’t need or want the supporting evidence, here is what the shorter version would look like:
2) Good managers set goals for their employees that are brief and have clear performance standards and expectations.
3) Good managers look for opportunities to praise their employees because self-confident employees are happier and more productive. Employees learn to internalize praise.
4) Good managers are also quick and clear in providing feedback when something goes wrong. Reprimands are more effective when it is understood that managers think highly of their employees. (Presumably, if the “One-Minute Reprimands” happen too often, the employee will no longer work for the One-Minute Manager, so that ending reprimands with statements of the employee’s value, as suggested, will always be sincere.)
For further NOTES See also the BACKcover of the book!
|Author:||Kenneth Blanchard, Ph.D. + Spencer Johnson, M.D.|